A cool success story: Transforming Deep Freezer allocation for a leading ice cream brand

A leading chain of IVF centers in India adopted FForce to automate sales process and handle patient management

About Client

A leading FMCG ice cream brand with a strong footprint across multiple regions, renowned for its rich assortment of flavors and robust cold chain operations. Their extensive network drives a continuous demand for Deep Freezers (DF) to efficiently serve retail and distribution channels. 

Hassle

This fast-moving consumer brand lacked a centralized system to manage DF allocation requests and inventory transfers, which led to: 
  • Manual tracking of stock and allocation requests.
  • Frequent miscommunication among distributors, dealers, and depots.
  • Delays in deploying Deep Freezers to the right locations, impacting overall operational efficiency.

Tackling the Challenge

The core challenge was to unify scattered inventory data spanning distributors, dealers, depots, and direct procurement, and create a streamlined system capable of real-time DF reallocation. We tackled this by developing a custom web application that efficiently managed four primary allocation channels:
  1. Distributor 
  2. Dealer 
  3. Depot 
  4. Purchase Order (Direct from Manufacturer) 
Each channel was equipped with flexible, role-based workflows to monitor availability, approvals, and transfers seamlessly.

Transformation Business Impact

  • Reduced allocation turnaround time by 80%, speeding up how quickly DFs reached where they were needed. 
  • Gained end-to-end visibility of DF inventory and status. 
  • Minimized idle assets, dramatically improving DF utilization. 
  • Enhanced accountability with role-specific access and tracking features. 
  • Delivered a scalable platform, primed for integration with future sales and asset management modules.